The task
Harry Cooper runs a working eyewear store, and its problem is a common one: the site lived from contractor to contractor. Every new team re-learned the code, every small change became a project with an estimate and a queue. The business did not need another redesign; it needed a team that keeps the store running permanently.
The idea
We work with Harry Cooper on a retainer: a fixed pool of design and development hours every month. It started with an audit and a cleanup of accumulated debt; since then, a task queue with weekly show-and-tell. Large pieces, like new interfaces or rebuilt sections, are planned by quarter; small changes ship as a flow without estimates and approvals.
What we did
Architecture. Untangled the legacy of previous contractors, reinforced the weak spots, sped up the catalogue.
New interfaces. The storefront and product page evolve in iterations, without stopping sales.
Task flow. Banners, promos and seasonal pages ship in days, not weeks.
Stability. Monitoring, updates and backups: the store simply works.
Results
- the store has a permanent team instead of a parade of contractors
- changes ship as a flow, large work follows a quarterly plan
- sales never stopped for a single update
